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Image by Leone Venter

FAQ & Policies

At Marie'Cozette, we want to ensure to our guests an easy, safe and stress-free shopping experience. 

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Our goal is to maintain a high guest retention rate by offering quality prints, very reasonable prices. and excellent customer service.

*Please allow at least 48 business hours for us to return any email or phone responses. 

Please be aware that we do not print any content that represent genres such as: hate, violence, skulls, bones, drugs, gang affiliation, weapons, sexually immoral, incantations, astrology, etc.

We are a Christian-based business, and we will not operate outside of the Christian belief system due to honor and respect for Jesus Christ. 

Thank you for your cooperation.

With Love,
Marie'Cozette


FAQ

General

Product Information

Material

Mostly all of the products within this store either contain polyester, cotton, spandex, satin, etc. Our products with fur will only consist of faux fur. No real animal products are used. 

 Clothing with DTF ink or iron-on vinyl should be ironed while the shirt is inside-out. Placing direct heat on vinyl could potentially melt or damage the design. 

Wash Instructions

  • Machine-wash cold, inside-out on a gentle cycle using your washer’s recommended amount of detergent.

  • Don’t use any fabric softeners.

  • Tumble-dry on a low cycle, however air drying is preferred for the print to last longer.

  • Use a cool iron inside-out. Don’t iron the print.

  • Turn your shirt inside out prior to hand washing.

  • Apply a stain-removal solution to target any especially soiled areas.

  • Avoid washing the garments again right after washing them.

Some garments are encouraged to dry clean only to ensure the longevity of the product. 

Image by Priscilla Du Preez
Image by Alexandra Gorn

Policies

Shipping & Return

Shipping

During your checkout pocess, you may indicate your preferred shipping time. Usually faster shipping will cost more. 

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Delays upon receiving package may also be due to postal carrier.

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A tracking number will be submitted to you via email or Wix app. upon shipment.

Returns

Returns are only accepted within the first 10 days of purchase.

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No cash back will be given, only a store credit.

 

Item(s) must be in the same condition as received from Marie'Cozette.

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All tags must still be attached to garments as well. No exceptions. 

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Offers & Promotions

Discount Codes

At Marie'Cozette, we offer seasonal promo codes (expires) and personal promo codes (does not expire).

Product Availability

All products are on a first come, first served basis. We do not hold merchandise for guests.

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